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Contact Us

Get in Touch

Have a question, feedback, or need support? We're here to help! Send us a message and we'll get back to you as soon as possible.

Contact Information

Business Name

Japan Cloud Support

Representative

Kato Shuhei

Location

Groningen, Netherlands

Response Time

We aim to respond to all inquiries within 2-3 business days. For urgent matters, please include "URGENT" in your subject line.

We aim to respond to all inquiries within 2-3 business days. For urgent matters, please include "URGENT" in your subject line.

Frequently Asked Questions

How do I purchase a flow?

Sign up for an account, browse available flows, and purchase the one that matches your visa type. Payment is processed securely through Stripe.

Can I get a refund?

Due to the digital nature of our service, refunds are generally not available. However, if you experience significant technical issues, please contact us and we'll review your case individually.

How do I delete my account?

Contact us at support@relocatequest.com to request account deletion. We will delete your personal information within 30 days.